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Vacancy for Planning and Assurance Support Officer

Salary Grade C £29,725 (National) Or £34,454 (London,if applicable)
Directorate Strategy & Intelligence
Function Performance, Change and Improvement
Job Type Permanent
Hours of Work 37

About Us

Planning and Assurance Support Officer

Location: Flexible with regular travel to London and Newcastle

Salary: Grade C £29,725 (National) Or £34,454 (London if applicable)


About CQC

CQC is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

About the role

As Planning and Assurance Support Officer, you’ll support one of four business units in the Strategy and Intelligence Directorate. You will lead a team of three Directorate Support Coordinators and a Team PA, providing administrative, secretarial, corporate planning and assurance support to your unit, in particular working with the unit’s Director and Heads of Function. You’ll also work closely with the Directorate Manager (Strategy and Intelligence) and the other three Planning and Assurance Support Officers to ensure a consistent level of service across the Strategy & Intelligence Directorate.  You’ll manage the unit’s risk register, business planning and monitoring, management assurance and audit processes. You’ll also work closely with colleagues in Finance and HR to ensure that budgets in your unit are well-managed, that HR processes are consistently followed, and you will maintain an overview of procurement activity. 

About you

Educated to degree-level or equivalent, or with appropriate operational experience, you’re confident in leading and managing a team to ensure effective delivery.

Your experience and abilities allow you to understand and present complex financial and workforce data in various formats to inform effective planning decisions. You’re also adept at using management information to effect change and drive improvement. To do this successfully you’ll have excellent communication and influencing skills enabling you to quickly secure and maintain the confidence of a range of stakeholders from senior managers to Directors.

Underpinning all of the above, we expect you to be committed to CQC’s values of Excellence, Caring, Integrity and Teamwork.

Closing date: 19th August 2018 at 11.45pm

Interview date: 6th Sep 2018

Further information

If you would like to discuss the role informally before you apply, please contact Harriet Buckingham, Directorate Manager, Strategy and Intelligence (

External Candidate Information

• Please provide referee details for a full 3 year employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.

• Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.

• We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Tier 2

CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies.



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