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Vacancy for Directorate Support Co-ordinator (Adult Social Care)

Salary £22,229 (National) or £26,958 (London, if applicable)
Directorate Adult Social Care
Function Directorate Support
Job Type Permanent/Secondment
Hours of Work 37 hpw

About Us

Directorate Support Co-ordinator (Adult Social Care)

Location: Various – Newcastle, Leeds, Birmingham, London & Bristol

Salary: Grade E - £22,229 (National) or £26,958 (London – if applicable)

Contract: Both permanent and fixed-term contracts are available – Full-time

Closing Date for Applications: Sunday 27th January 2019 at 23:45

About CQC

CQC is an independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care. CQC is committed to and supports the values that underpin the very foundation of who we are:

  • Excellence - Being a high-performing organization
  • Caring - Treating everyone with dignity and respect
  • Integrity - Doing the right thing
  • Teamwork - Learning from each other to be the best we can

CQC is dedicated to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination.

CQC additionally offer an excellent benefits package of 27+ days annual leave (increasing with years of service) and bank holidays, NHS pension scheme, NHS fleet hire, cycle scheme, childcare vouchers, employee support package and an employee discount scheme. 

For further information, please see: https://www.cqc.org.uk/jobs-cqc

About the Role

As Directorate Support Co-ordinator you will provide high quality, effective administrative support for your Directorate’s planned and reactive requests, operating with minimal supervision, making decisions within agreed parameters and delivering within timescales.

The Directorate Support Co-ordinator will provide support for key directorate regional and national meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Directorate governance arrangements.

This role will allow the successful candidate to develop and maintain strong and effective working relationships with key directorate groups within areas of responsibility, such as quality assurance, continuous improvement, governance and risk and act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required.

Due to the nature of the role, travel may be required.

About You

Educated to A level or equivalent qualification level, or able to demonstrate the appropriate operational experience you will have excellent communication and stakeholder management skills. Experienced in the use of management information, you will have the skills to collate and present information in a variety of formats to meet the needs of a diverse audience.

Your ability to work independently to plan, organise and prioritise your work will be essential in not only meeting your own deadlines but also in supporting planning, allocation and prioritisation of activity on behalf of team members. To effectively respond to priority directorate demands, you must be able to work collaboratively across teams.

You will be able to work in a fast paced environment without compromising quality, capturing information such as actions and decisions in high level meetings with a consistent degree of accuracy. You will be highly analytical in your approach, ideally with the ability to generate ideas and develop solutions.

Excellent IT skills are also required, particularly in the use of Word, Excel, PowerPoint and Outlook.

Underpinning all of the above, we expect you to be committed to CQC’s Values of Excellence, Caring, Integrity and Teamwork.

External Candidate Information

Please provide referee details for a full 3 year employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.

Please note that if you have not heard from us within 6 weeks of this vacancy closing, you can assume that you have been unsuccessful on this occasion.

Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.

We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Tier 2

CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies.

Job Description

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