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Vacancy for Deputy Correspondence Secretary

Salary Grade D - £29,711pa (London)
Directorate Regulatory, Customer & Corporate Operations
Function Governance and Legal Services
Job Type Permanent
Hours of Work 37hpw

About Us

Deputy Correspondence Secretary

Location: London

Salary: Grade D - £29,711pa (London)

Closing date for applications: Sunday 24th February 2019 at 11:45pm

Interview date: Friday 8th March in London

About Us

CQC is an independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care. CQC is committed to and supports the values that underpin the very foundation of who we are:

  • Excellence - Being a high-performing organization
  • Caring - Treating everyone with dignity and respect
  • Integrity - Doing the right thing
  • Teamwork - Learning from each other to be the best we can

CQC is dedicated to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination.

CQC additionally offer an excellent benefits package of 27+ days annual leave (increasing with years of service) and bank holidays, NHS pension scheme, NHS fleet hire, cycle scheme, childcare vouchers, employee support package and an employee discount scheme. 

For further information, please see:

About the role

As the Deputy Correspondence Secretary you will be part of the Governance and Private Office team, managing correspondence on behalf of the Chairman and all Executive members with high levels of timeliness, quality and consistency. You will engage with, and be a contact point for, members of the public, stakeholders and colleagues at all levels within, and external to, CQC. You will be required to carry out tasks and duties autonomously whilst also working closely with the Correspondence Secretary, and assisting the wider team where required. In investigating specific issues, you will draw attention to areas of concern, evidence action taken by yourself or colleagues and highlight any outstanding areas of risk or concern which are either unresolved or require escalation and advice from senior colleagues. 

About you

With an interest in and knowledge of current affairs, you will have experience of preparing clear and accessible communications and of analysing and interpreting complex documents. You will be adept at managing a diverse workload with competing deadlines and able to apply judgement to make sound and timely decisions that are evidenced based. Comfortable working independently and as part of a team, your excellent written, oral and interpersonal communication skills will support your ability to communicate confidently and effectively with a wide range of people, including the most senior individuals within and outside CQC.

For more information please download the full job description.

External Candidate Information

Please provide referee details for a full 3-year employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.

Please note that if you have not heard from us within 6 weeks of this vacancy closing, you can assume that you have been unsuccessful on this occasion. Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.

We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Tier 2

CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies.

Job Description

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Download Full Job Description

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