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Business Analyst

Salary Grade C £29,725-£34,501 National or £34,454-£39,230 London if applicable
Directorate Strategy & Intelligence
Function Performance, Change and Improvement
Job Type Permanent
Hours of Work 37

About Us

Role Title: Business Analyst

Role Base: Office based in Leeds City Centre or London (Victoria)


£29,725-£34,501 Leeds

£34,454-£39,230 London if applicable

Benefits include 27 days holiday, NHS Pension scheme, Cycle to work scheme, NHS Fleet scheme and Childcare vouchers.

At the Care Quality Commission, we are on a journey to ensuring that even more people get high-quality care.

As the independent regulator of health and adult social care in England, our Shaping the Future strategy, sets out our ambitious vision for a more targeted, responsive, and collaborative approach to regulation. We have created a new team to support the realisation of this ambition; the Performance, Change and Improvement Team will enable us to deliver a step-change in our capability to how CQC uses information to plan and improve. We are seeking exceptional people who share our vision and are committed to how we will make it happen across three interrelated teams:

  • The Performance team enables evidence based decisions;
  • The Quality Improvement team empowers improvements to current practice and;
  • The Change team ensures we realise the ambitions and benefits of CQC’s strategy through strategic planning and large scale change.

Be part of CQC’s Performance, Change and Improvement Team

About the Role: Business Analyst

As a Business Analyst within the Strategic Planning and Change team, you will be part of a professional resource pool and provide outcome focussed business analysis support to your allocated project or change initiative.  You will typically work within an agile environment as part of a multi-disciplinary team working alongside user researchers, developers, product owners, UX and UI designers.

You will play a key role in understanding the user journey and identifying areas for improvement for the current process. You will have the responsibility for refining the backlog, user story and acceptance criteria definition as well as the creation of any relevant supporting documentation. You will typically be working a few sprints in advance defining just enough detail, just in time.

To be eligible for this role you will have at least 2 years’ experience working within an agile environment within digital projects, and have demonstrable experience of delivering critical outputs to enable them to achieve their goals. You will also possess a good level of knowledge of proven concepts, practices and procedures in business analysis, and how this can operate and be applied in a variety of change environments.  It would be advantageous if you were a proven certified (ISEB, BCS, CBAP, CCBA) Business Analyst.

External Candidate Information

  • Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.
  • We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Closing date: Wednesday 27th June 2018 at 11.45pm

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