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Jobs at CQC
Academy Learning Facilitator
|Directorate||Customer and Corporate Services|
|Function||Learning & Development|
|Hours of Work||37|
Academy Learning Facilitator
Grade: C - £29,725 (National)
Location: Newcastle upon Tyne
Closing date for applications: 20th August 2017 at 11.45pm
Provisional interview date: 31st August 2017
CQC is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.
The CQC Academy was set up by the Chief Executive in 2015 to ensure that all our people have the required level of skills and capability to successfully deliver our regulation responsibilities. The Academy is in the process of implementing a new operating model that promotes continuous learning to deliver sustainable performance improvement and has implemented a new structure to drive this agenda.
About the role
Responsible to the Academy Commissioning and Quality Manager, you will develop and deliver a range of internal training delivery and facilitation services to key stakeholders and teams across the organisation. Working with colleagues across the business, including Subject Matter Experts and Learning Consultants, you will work on the design process for in-house learning and development materials along with the delivery a variety of internal workshops, courses and programmes. Driving an exceptional customer service experience, you will support on a process of learning and engagement to enable a culture of autonomous learning and delivery in accord with the 70/20/10 model.
A qualified Learning and Development professional or with appropriate expertise, you’re used to successfully facilitating groups at all levels of the organisation using a broad range of approaches, with experience of programme design, delivery and evaluation. Your excellent planning and organisational skills will support an ability to prioritise multiple projects and tasks. You will also be highly effective in building relationships with exceptional communication skills to quickly gain the confidence of a variety of stakeholders. Experience of facilitation or delivering training within a social care or health environment is desirable.
External Candidate Information
Please provide referee details for a full 3 year employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.
Please note that if you have not heard from us within 6 weeks of this vacancy closing, you can assume that you have been unsuccessful on this occasion. Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.
We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.
Please note, we reserve the right the close this advert earlier than the advertised close date and therefore we would recommend submitting your application as soon as possible to avoid disappointment
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|Job Profile document||Download|