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Vacancy for Academy Delivery Administrator

Salary £19,170 per annum (National)
Directorate Customer and Corporate Services
Function Learning & Development
Job Type Permanent
Hours of Work 37 hpw (or job share option will be considered)

About Us

Academy Delivery Administrator


37 hours per week or Job Share option will be considered

Location: Newcastle or Leeds Office

Grade: F - £19,170 per annum (National)

Closing date for applications: Wednesday 2nd January 2019 at 11:45pm

Interviews will potentially be held on 14th and 15th January 2019

About Us

CQC is an independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care. CQC is committed to and supports the values that underpin the very foundation of who we are:

  • Excellence - Being a high-performing organization
  • Caring - Treating everyone with dignity and respect
  • Integrity - Doing the right thing
  • Teamwork - Learning from each other to be the best we can

CQC is dedicated to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination.

CQC additionally offer an excellent benefits package of 27+ days annual leave (increasing with years of service) and bank holidays, NHS pension scheme, NHS fleet hire, cycle scheme, childcare vouchers, employee support package and an employee discount scheme. 

For further information, please see:


About the role

A key member of our Academy team, you will provide essential administration and services to ensure the successful delivery of the Academy’s learning programmes and events.  The administration element will include responding to first line enquiries that come in to the team, and being that first point of contact for our internal and external customers. The role also has a focus on supporting and maintaining the overall Academy delivery plan ensuring it is up to date with existing activity, which requires co-ordination of our learning programmes across CQC. Across all areas of the role you will deliver an exceptional customer service experience in line with CQC’s values and behaviours.


About you

Comfortable working independently in a fluid environment, you are used to managing competing and complex priorities supported by your excellent organisation skills. Your highly collaborative approach and interpersonal skills support an ability to build strong partnerships. Whereas your good written and verbal communication skills enable you to communicate effectively with colleagues. Evidence of IT skills (Word, Excel, MS Outlook) is also essential for this role.


External Candidate Information

  • Please provide referee details for a full 3 years employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.
  • Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.
  • We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Tier 2

CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies.

Job Description

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